You may stop using the Platform at any time and may request account closure by contacting regulatory@wealthpath.ch.
Closing an account, cancelling a scheduled consultation, terminating an advisory agreement, and stopping renewal are separate requests. If you intend to end a paid service or advisory relationship as well as close your account, state that in your request so we can process both. Termination rights, refunds, unused consultation time, and outstanding charges are governed by the applicable agreement or order. Account closure does not itself waive an amount already due or alter any mandatory termination right.
We may restrict, suspend, or terminate access if you materially breach these Terms, create a security or legal risk, fail to meet eligibility requirements, or if continued service is not reasonably practicable. Where appropriate, we will give notice and an opportunity to remedy the issue.
If we end or materially restrict a paid service for reasons unrelated to your breach, the notice and prepaid-fee provisions in Section 14 apply, subject to any controlling separate agreement. Suspension for a security investigation does not by itself determine whether fees are due or refundable.
Account closure does not require us to delete information that must be retained for legal, regulatory, accounting, dispute-resolution, or security purposes. The Privacy Policy explains retention in more detail.